{"id":687,"date":"2024-01-30T19:18:48","date_gmt":"2024-01-30T18:18:48","guid":{"rendered":"http:\/\/lumierediamonds.eu\/?page_id=687"},"modified":"2025-12-08T21:11:57","modified_gmt":"2025-12-08T20:11:57","slug":"contactenos","status":"publish","type":"page","link":"https:\/\/lumierediamonds.eu\/es\/contactenos\/","title":{"rendered":"Cont\u00e1ctenos"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"687\" class=\"elementor elementor-687\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-056d712 e-con-full e-flex e-con e-parent\" data-id=\"056d712\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc639ea elementor-widget elementor-widget-html\" data-id=\"bc639ea\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<section class=\"lm-contact-hero\">\n  <div class=\"lm-contact-container lm-contact-hero-inner\">\n    <div class=\"lm-contact-hero-main\">\n      <div class=\"lm-contact-hero-kicker\">\u00bfC\u00f3mo podemos ayudarle?<\/div>\n      <h1 class=\"lm-contact-hero-title\">P\u00f3ngase en contacto con el conserje de Lumi\u00e8re.<\/h1>\n      <p class=\"lm-contact-hero-subtitle\">\n        Si necesitas asesoramiento personalizado sobre joyas con diamantes cultivados en laboratorio, tallas o un pedido existente, nuestro equipo est\u00e1 a tu disposici\u00f3n para ayudarte en todo momento.\n      <\/p>\n\n      <ul class=\"lm-contact-hero-list\">\n        <li>\n          <span class=\"lm-contact-hero-bullet\"><\/span>\n          <span>Preguntas sobre un dise\u00f1o espec\u00edfico, un diamante o un metal precioso.<\/span>\n        <\/li>\n        <li>\n          <span class=\"lm-contact-hero-bullet\"><\/span>\n          <span>Asistencia con el tama\u00f1o, el grabado y recomendaciones para el cuidado.<\/span>\n        <\/li>\n        <li>\n          <span class=\"lm-contact-hero-bullet\"><\/span>\n          <span>Ayuda con un pedido, entrega o devoluci\u00f3n existentes.<\/span>\n        <\/li>\n      <\/ul>\n    <\/div>\n\n    <aside class=\"lm-contact-hero-visual\">\n      <div class=\"lm-contact-hero-image\">\n        <div class=\"lm-contact-hero-image-inner\">\n          <div class=\"lm-contact-hero-tag\">\n            <span class=\"lm-contact-hero-tag-dot\"><\/span>\n            <span>Servicio de conserjer\u00eda<\/span>\n          <\/div>\n      <div class=\"lm-contact-hero-card-title\">Asesoramiento personalizado sobre diamantes<\/div>\n          <p class=\"lm-contact-hero-image-text\">\n            Hable directamente con un <strong>Especialista en diamantes Lumi\u00e8re<\/strong> \u2013 No somos un centro de atenci\u00f3n telef\u00f3nica. Podemos revisar las piezas con usted, explicarle los grados de los diamantes en un lenguaje sencillo y ayudarle a elegir el anillo o la pulsera adecuados para su ocasi\u00f3n.\n          <\/p>\n        <\/div>\n      <\/div>\n    <\/aside>\n  <\/div>\n<\/section>\n\n<div class=\"lm-contact-options-label\">Opciones de contacto<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d742a66 e-con-full lm-contact-row e-flex e-con e-parent\" data-id=\"1d742a66\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1abceb8c e-con-full lm-contact-col e-flex e-con e-child\" data-id=\"1abceb8c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fd2c4d elementor-widget elementor-widget-html\" data-id=\"4fd2c4d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n\/* CHAT-SPECIFIC STYLES \u2014 box styling comes from .lm-support-box *\/\n\n.lm-chat-card-inner {\n  display: flex;\n  align-items: stretch;\n  gap: 32px;\n  width: 100%;\n}\n\n\/* Left: copy & hours *\/\n.lm-chat-card-main {\n  flex: 2;\n  min-width: 0;\n}\n\n.lm-chat-kicker {\n  font-size: 11px;\n  letter-spacing: .18em;\n  text-transform: uppercase;\n  margin-bottom: 8px;\n  color: #6b7280;\n}\n\n.lm-chat-title {\n  font-size: 22px;\n  line-height: 1.3;\n  margin: 0 0 8px;\n}\n\n.lm-chat-subtitle {\n  font-size: 14px;\n  line-height: 1.7;\n  margin: 0 0 18px;\n  color: #4b5563;\n}\n\n.lm-chat-hours-title {\n  font-size: 11px;\n  text-transform: uppercase;\n  letter-spacing: .16em;\n  color: #9ca3af;\n  margin-bottom: 6px;\n}\n\n.lm-chat-hours {\n  list-style: none;\n  padding: 0;\n  margin: 0;\n  font-size: 13px;\n  color: #4b5563;\n}\n\n.lm-chat-hours li {\n  display: flex;\n  justify-content: space-between;\n  gap: 12px;\n  padding: 3px 0;\n}\n\n\/* Right: CTA (with vertical divider) *\/\n.lm-chat-card-cta {\n  flex: 1.2;\n  display: flex;\n  flex-direction: column;\n  justify-content: center;\n  align-items: flex-start;\n  gap: 10px;\n  min-width: 220px;\n  border-left: 1px solid #e5e7eb;\n  padding-left: 24px;\n}\n\n.lm-chat-promise {\n  font-size: 13px;\n  color: #6b7280;\n}\n\n\/* Button *\/\n.lm-chat-btn {\n  display: inline-flex;\n  align-items: center;\n  gap: 10px;\n  padding: 10px 22px;\n  border-radius: 999px;\n  border: none;\n  cursor: pointer;\n  background: #111827;\n  color: #ffffff;\n  font-size: 14px;\n  letter-spacing: 0.04em;\n  text-transform: uppercase;\n  transition: background .18s ease, transform .18s ease, box-shadow .18s ease;\n  box-shadow: 0 12px 30px rgba(15, 23, 42, 0.25);\n}\n\n\/* Protect text\/icon color from global a:hover rules *\/\n.lm-chat-btn,\n.lm-chat-btn span,\n.lm-chat-btn svg {\n  color: #ffffff;\n}\n\n.lm-chat-btn:hover,\n.lm-chat-btn:hover span,\n.lm-chat-btn:hover svg {\n  color: #ffffff;\n}\n\n.lm-chat-btn:hover {\n  background: #020617;\n  transform: translateY(-1px);\n  box-shadow: 0 16px 40px rgba(15, 23, 42, 0.28);\n}\n\n.lm-chat-btn:active {\n  transform: translateY(0);\n  box-shadow: 0 10px 24px rgba(15, 23, 42, 0.22);\n}\n\n.lm-chat-btn-icon {\n  width: 26px;\n  height: 26px;\n  border-radius: 999px;\n  background: #ffffff;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  color: #111827;\n}\n\n\/* Small note under button *\/\n.lm-chat-note {\n  font-size: 12px;\n  color: #9ca3af;\n}\n\n\/* MOBILE \/ TABLET \u2013 stack content & CTA and move divider to top *\/\n@media (max-width: 1024px) {\n  .lm-chat-card-inner {\n    flex-direction: column;\n    gap: 18px;\n  }\n\n  .lm-chat-card-cta {\n    border-left: none;\n    border-top: 1px solid #e5e7eb;\n    padding-left: 0;\n    padding-top: 14px;\n    align-items: stretch;\n  }\n\n  .lm-chat-btn {\n    width: 100%;\n    justify-content: center;\n  }\n\n  .lm-chat-hours li {\n    flex-direction: column;\n    align-items: flex-start;\n  }\n}\n\n\/* Optional: AI Engine floating window styling (unchanged) *\/\n.mwai-chatbot.mwai-window {\n  border-radius: 20px !important;\n  box-shadow: 0 18px 50px rgba(15, 23, 42, 0.25) !important;\n  font-family: inherit;\n}\n\n.mwai-chatbot .mwai-header {\n  background: #ffffff !important;\n  border-bottom: 1px solid #e5e7eb;\n}\n\n.mwai-chatbot .mwai-body {\n  background: #f8f8f8 !important;\n}\n\n.mwai-chatbot .mwai-reply.mwai-ai .mwai-text {\n  background: #ffffff !important;\n  border-radius: 16px;\n}\n\n.mwai-chatbot .mwai-input {\n  border-top: 1px solid #e5e7eb;\n}\n\n.mwai-chatbot .mwai-input textarea {\n  border-radius: 999px;\n}\n\n.mwai-chatbot .mwai-input-submit {\n  border-radius: 999px;\n  padding-inline: 18px;\n  background: #111827;\n  color: #ffffff;\n}\n<\/style>\n\n<!-- ID here so AI Engine can hook onto it, like on your other site -->\n<div class=\"lm-support-box lm-chat-card\" id=\"widget_button\">\n  <div class=\"lm-chat-card-inner\">\n    <div class=\"lm-chat-card-main\">\n      <div class=\"lm-chat-kicker\">Asistencia en vivo<\/div>\n      <h3 class=\"lm-chat-title\">Chatee con un conserje de Lumi\u00e8re<\/h3>\n      <p class=\"lm-chat-subtitle\">\n        Si necesitas ayuda personalizada sobre joyas con diamantes, tallas o un pedido que ya hiciste, nuestro equipo est\u00e1 listo para ayudarte en tiempo real.\n      <\/p>\n\n      <div class=\"lm-chat-hours-wrapper\">\n        <div class=\"lm-chat-hours-title\">Horario de atenci\u00f3n del chat (CET)<\/div>\n        <ul class=\"lm-chat-hours\">\n          <li><span>De lunes a viernes<\/span><span>09:00 \u2013 20:00<\/span><\/li>\n          <li><span>S\u00e1bado<\/span><span>09:00 \u2013 19:00<\/span><\/li>\n          <li><span>Domingo<\/span><span>10:00 \u2013 18:30<\/span><\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n\n    <div class=\"lm-chat-card-cta\">\n      <div class=\"lm-chat-promise\">Hable con un experto en diamantes en solo unos minutos.<\/div>\n\n      <a href=\"#\" class=\"lm-chat-btn\">\n        <span class=\"lm-chat-btn-icon\">\n          <svg width=\"14\" height=\"14\" viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n            <path\n              d=\"M6 18l-3 3v-4.5A4.5 4.5 0 017.5 12H18a4 4 0 004-4V6a4 4 0 00-4-4H6a4 4 0 00-4 4v2a4 4 0 004 4h1\"\n              fill=\"none\"\n              stroke=\"currentColor\"\n              stroke-width=\"1.6\"\n              stroke-linecap=\"round\"\n              stroke-linejoin=\"round\"\n            ><\/path>\n          <\/svg>\n        <\/span>\n        <span>Iniciar chat<\/span>\n      <\/a>\n\n      <p class=\"lm-chat-note\">Tiempo medio de respuesta: menos de 1 minuto durante el horario comercial.<\/p>\n    <\/div>\n  <\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d3bd3c7 e-con-full lm-contact-col e-flex e-con e-child\" data-id=\"3d3bd3c7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79cbf7b elementor-widget elementor-widget-html\" data-id=\"79cbf7b\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n\/* Shared base for all support cards (Chat \/ Call \/ Email) *\/\n.lm-support-box {\n  width: 100%;\n  height: 100%;\n  padding: 24px;\n  border-radius: 24px;\n  background: #f8f8f8;\n  border: 1px solid #e5e7eb;\n  box-shadow: 0 18px 50px rgba(15, 23, 42, 0.06);\n  font-family: inherit;\n  color: #0f172a;\n  display: flex;\n  align-items: stretch;\n  gap: 32px;\n}\n\n\/* Left column *\/\n.lm-support-main {\n  flex: 1;\n  min-width: 0;\n}\n\n.lm-support-header {\n  display: flex;\n  align-items: center;\n  gap: 14px;\n  margin-bottom: 10px;\n}\n\n.lm-support-icon {\n  width: 40px;\n  height: 40px;\n  border-radius: 999px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n\n.lm-support-icon--phone {\n  background: #111827;\n  color: #ffffff;\n}\n\n.lm-support-icon--email {\n  background: #e5e7eb;\n  color: #111827;\n}\n\n.lm-support-kicker {\n  font-size: 11px;\n  letter-spacing: .18em;\n  text-transform: uppercase;\n  margin-bottom: 3px;\n  color: #6b7280;\n}\n\n.lm-support-title {\n  font-size: 20px;\n  line-height: 1.3;\n  margin: 0;\n}\n\n.lm-support-text {\n  font-size: 14px;\n  line-height: 1.7;\n  margin: 0 0 10px;\n  color: #4b5563;\n}\n\n\/* Hours (phone only) *\/\n.lm-support-hours-title {\n  font-size: 11px;\n  text-transform: uppercase;\n  letter-spacing: .16em;\n  color: #9ca3af;\n  margin-bottom: 4px;\n}\n\n.lm-support-hours {\n  list-style: none;\n  padding: 0;\n  margin: 0;\n  font-size: 13px;\n  color: #4b5563;\n}\n\n.lm-support-hours li {\n  display: flex;\n  justify-content: space-between;\n  gap: 12px;\n  padding: 2px 0;\n}\n\n\/* Right column (CTA) with vertical divider *\/\n.lm-support-cta {\n  flex: 0 0 210px;\n  display: flex;\n  flex-direction: column;\n  justify-content: center;\n  align-items: flex-start;\n  gap: 8px;\n  border-left: 1px solid #e5e7eb;\n  padding-left: 24px;\n}\n\n.lm-support-btn {\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  gap: 8px;\n  padding: 9px 20px;\n  border-radius: 999px;\n  border: none;\n  background: #111827;\n  color: #ffffff;\n  font-size: 13px;\n  letter-spacing: .14em;\n  text-transform: uppercase;\n  text-decoration: none;\n  white-space: nowrap;\n  transition: background .18s ease, transform .18s ease, box-shadow .18s ease;\n  box-shadow: 0 12px 30px rgba(15, 23, 42, 0.25);\n}\n\n.lm-support-btn:hover {\n  background: #020617;\n  transform: translateY(-1px);\n  box-shadow: 0 16px 40px rgba(15, 23, 42, 0.28);\n}\n\n.lm-support-btn:active {\n  transform: translateY(0);\n  box-shadow: 0 10px 24px rgba(15, 23, 42, 0.22);\n}\n\n.lm-support-note {\n  font-size: 12px;\n  color: #9ca3af;\n}\n\n\/* Responsive: stack columns & move divider to top *\/\n@media (max-width: 1024px) {\n  .lm-support-box {\n    flex-direction: column;\n    gap: 18px;\n  }\n\n  .lm-support-cta {\n    flex-basis: auto;\n    width: 100%;\n    border-left: none;\n    border-top: 1px solid #e5e7eb;\n    padding-left: 0;\n    padding-top: 14px;\n  }\n\n  .lm-support-btn {\n    width: 100%;\n  }\n\n  .lm-support-hours li {\n    flex-direction: column;\n    align-items: flex-start;\n  }\n}\n\n@media (max-width: 767px) {\n  .lm-support-box {\n    padding: 18px 16px;\n  }\n}\n<\/style>\n\n<div class=\"lm-support-box lm-support-box--phone\">\n  <div class=\"lm-support-main\">\n    <div class=\"lm-support-header\">\n      <div class=\"lm-support-icon lm-support-icon--phone\" aria-hidden=\"true\">\n        <!-- Phone icon -->\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 512 512\">\n          <path d=\"M493.4 24.6l-104-24c-11.3-2.6-22.9 3.3-27.5 13.9l-48 112c-4.2 9.8-1.4 21.3 6.9 28l60.6 49.6c-36 76.7-98.9 140.5-177.2 177.2l-49.6-60.6c-6.8-8.3-18.2-11.1-28-6.9l-112 48C3.9 366.5-2 378.1.6 389.4l24 104C27.1 504.2 36.7 512 48 512c256.1 0 464-207.5 464-464 0-11.2-7.7-20.9-18.6-23.4z\"\n                fill=\"currentColor\" \/>\n        <\/svg>\n      <\/div>\n      <div>\n        <div class=\"lm-support-kicker\">Tel\u00e9fono<\/div>\n        <h3 class=\"lm-support-title\">Ll\u00e1menos<\/h3>\n      <\/div>\n    <\/div>\n\n    <p class=\"lm-support-text\">\n      Para comprar una creaci\u00f3n Lumi\u00e8re por tel\u00e9fono, para recibir asesoramiento personalizado sobre joyer\u00eda o asistencia con su pedido.\n    <\/p>\n\n    <div class=\"lm-support-hours-block\">\n      <div class=\"lm-support-hours-title\">Horario de atenci\u00f3n telef\u00f3nica (CET)<\/div>\n      <ul class=\"lm-support-hours\">\n        <li><span>De lunes a viernes<\/span><span>09:00 \u2013 20:00<\/span><\/li>\n        <li><span>S\u00e1bado<\/span><span>09:00 \u2013 19:00<\/span><\/li>\n        <li><span>Domingo<\/span><span>10:00 \u2013 18:30<\/span><\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"lm-support-cta\">\n    <a class=\"lm-support-btn\" href=\"tel:+3680021214\">\n      <span>Llame al +36 800 21 214<\/span>\n    <\/a>\n    <p class=\"lm-support-note\">\n      Nuestro equipo habla ingl\u00e9s y otros idiomas europeos importantes.\n    <\/p>\n  <\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b8d5f57 e-con-full lm-contact-col e-flex e-con e-child\" data-id=\"3b8d5f57\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63a8dcc elementor-widget elementor-widget-html\" data-id=\"63a8dcc\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"lm-support-box lm-support-box--email\">\n  <div class=\"lm-support-main\">\n    <div class=\"lm-support-header\">\n      <div class=\"lm-support-icon lm-support-icon--email\" aria-hidden=\"true\">\n        <!-- Envelope icon -->\n        <svg width=\"22\" height=\"16\" viewbox=\"0 0 22 15\">\n          <path d=\"M0 0v15h22V0H0Zm11.069 8.879L1.89 1.009h18.253l-9.075 7.87ZM.997 13.957V1.581l9.728 8.34c.034.034.069.034.069.034.034 0 .034.034.069.034.068.033.137.033.206.033.068 0 .137 0 .206-.033.034 0 .034-.034.069-.034.034 0 .069-.033.069-.033l9.59-8.308v12.377H.997v-.034Z\"\n                fill=\"currentColor\" fill-rule=\"nonzero\" \/>\n        <\/svg>\n      <\/div>\n      <div>\n        <div class=\"lm-support-kicker\">Correo electr\u00f3nico<\/div>\n        <h3 class=\"lm-support-title\">Env\u00edenos un correo electr\u00f3nico<\/h3>\n      <\/div>\n    <\/div>\n\n    <p class=\"lm-support-text\">\n      Un embajador de Lumi\u00e8re responder\u00e1 a tu mensaje en el plazo de un d\u00eda laborable con orientaci\u00f3n personalizada.\n    <\/p>\n  <\/div>\n\n  <div class=\"lm-support-cta\">\n    <a class=\"lm-support-btn\" href=\"mailto:contact@lumierediamonds.eu\">\n      <span>Enviar un correo electr\u00f3nico<\/span>\n    <\/a>\n    <p class=\"lm-support-note\">\n      Indique su metal preferido, la forma del diamante y su presupuesto para recibir asistencia m\u00e1s r\u00e1pidamente.\n    <\/p>\n  <\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c857d0 e-con-full e-flex e-con e-parent\" data-id=\"9c857d0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9bb8d8 elementor-widget elementor-widget-html\" data-id=\"c9bb8d8\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<!-- \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     SECTION 2: EMAIL CONTACT FORM (BELOW cards)\n     \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<section class=\"lm-contact-form-section\">\n  <div class=\"lm-contact-container lm-contact-form-inner\">\n    <div class=\"lm-contact-form-main\">\n      <h2 class=\"lm-contact-form-title\">\u00bfPrefieres escribirnos?<\/h2>\n      <p class=\"lm-contact-form-subtitle\">\n        Env\u00edenos un mensaje y un miembro del equipo de Lumi\u00e8re Concierge le responder\u00e1 en el plazo de un d\u00eda h\u00e1bil.\n      <\/p>\n\n      <div class=\"lm-contact-form-card\">\n        <!-- You can connect this <form> to Elementor \/ WPForms \/ Contact Form 7 later -->\n        <form action=\"#\" method=\"post\" data-trp-original-action=\"#\">\n          <div class=\"lm-contact-form-grid\">\n            <div class=\"lm-contact-form-field\">\n              <label for=\"lm-name\">Nombre<\/label>\n              <input type=\"text\" id=\"lm-name\" name=\"name\" placeholder=\"Tu nombre completo\">\n            <\/div>\n            <div class=\"lm-contact-form-field\">\n              <label for=\"lm-email\">Correo electr\u00f3nico<\/label>\n              <input type=\"email\" id=\"lm-email\" name=\"email\" placeholder=\"you@example.com\">\n            <\/div>\n            <div class=\"lm-contact-form-field\">\n              <label for=\"lm-order\">N\u00famero de pedido (opcional)<\/label>\n              <input type=\"text\" id=\"lm-order\" name=\"order_number\" placeholder=\"Si su consulta se refiere a un pedido\">\n            <\/div>\n            <div class=\"lm-contact-form-field\">\n              <label for=\"lm-topic\">Asunto<\/label>\n              <select id=\"lm-topic\" name=\"topic\">\n                <option value=\"\">Selecciona un tema<\/option>\n                <option value=\"product\">Pregunta sobre un producto<\/option>\n                <option value=\"diamond\">Ayuda para elegir un diamante<\/option>\n                <option value=\"order\">Estado del pedido o entrega<\/option>\n                <option value=\"returns\">Devoluciones, cambios de talla o cambios<\/option>\n                <option value=\"other\">Algo m\u00e1s<\/option>\n              <\/select>\n            <\/div>\n          <\/div>\n\n          <div class=\"lm-contact-form-field\">\n            <label for=\"lm-message\">Mensaje<\/label>\n            <textarea id=\"lm-message\" name=\"message\" placeholder=\"D\u00edganos c\u00f3mo podemos ayudarle.\"><\/textarea>\n          <\/div>\n\n          <div class=\"lm-contact-form-footer\">\n            <button type=\"submit\" class=\"lm-contact-form-submit\">\n              <span>Enviar mensaje<\/span>\n            <\/button>\n            <p class=\"lm-contact-form-note\">\n              Normalmente respondemos en el plazo de un d\u00eda h\u00e1bil.\n            <\/p>\n          <\/div>\n        <input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n      <\/div>\n    <\/div>\n\n    <aside class=\"lm-contact-form-aside\">\n      <div class=\"lm-contact-aside-card\">\n        <div class=\"lm-contact-aside-title\">Qu\u00e9 incluir<\/div>\n        <p class=\"lm-contact-aside-text\">\n          Para ayudarnos a atenderle lo m\u00e1s r\u00e1pido posible, ser\u00eda \u00fatil que incluyera:\n        <\/p>\n        <ul class=\"lm-contact-aside-list\">\n          <li>\n            <span class=\"lm-contact-aside-dot\"><\/span>\n            <span>Enlaces o nombres de cualquier pieza que est\u00e9 considerando.<\/span>\n          <\/li>\n          <li>\n            <span class=\"lm-contact-aside-dot\"><\/span>\n            <span>El tama\u00f1o de su anillo (si lo conoce) y el color de oro que prefiere.<\/span>\n          <\/li>\n          <li>\n            <span class=\"lm-contact-aside-dot\"><\/span>\n            <span>Para pedidos: su n\u00famero de pedido y nombre completo.<\/span>\n          <\/li>\n        <\/ul>\n      <\/div>\n    <\/aside>\n  <\/div>\n<\/section>\n\n<!-- \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     SECTION 3: MINI FAQ\n     \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<section class=\"lm-contact-faq-section\">\n  <div class=\"lm-contact-container\">\n    <header class=\"lm-contact-faq-header\">\n      <div class=\"lm-contact-faq-kicker\">Antes de ponerse en contacto con nosotros<\/div>\n      <h2 class=\"lm-contact-faq-title\">Preguntas frecuentes<\/h2>\n    <\/header>\n\n    <div class=\"lm-contact-faq-list\">\n      <details class=\"lm-contact-faq-item\" open>\n        <summary>\n          <span class=\"lm-contact-faq-question\">\u00bfMe pueden ayudar a elegir un diamante si a\u00fan no estoy seguro de lo que quiero?<\/span>\n          <span class=\"lm-contact-faq-toggle\">\u203a<\/span>\n        <\/summary>\n        <div class=\"lm-contact-faq-body\">\n          S\u00ed. Ind\u00edquenos su presupuesto, el color de metal que prefiere y si la pieza es para uso diario o para una ocasi\u00f3n especial. Nuestro conserje puede sugerirle dise\u00f1os espec\u00edficos de Lumi\u00e8re y calidades de diamantes que equilibran belleza, durabilidad y valor.\n        <\/div>\n      <\/details>\n\n      <details class=\"lm-contact-faq-item\">\n        <summary>\n          <span class=\"lm-contact-faq-question\">\u00bfQu\u00e9 informaci\u00f3n necesitas para una pregunta sobre el tama\u00f1o de un anillo?<\/span>\n          <span class=\"lm-contact-faq-toggle\">\u203a<\/span>\n        <\/summary>\n        <div class=\"lm-contact-faq-body\">\n          Si conoce su talla de anillo (UE, Reino Unido o EE. UU.), incl\u00fayala en su mensaje. Si no es as\u00ed, podemos orientarle utilizando nuestra gu\u00eda de tallas o ayudarle a convertir la talla de un anillo que ya tenga. Indique si el anillo es para uso diario o para combinar con otros.\n        <\/div>\n      <\/details>\n\n      <details class=\"lm-contact-faq-item\">\n        <summary>\n          <span class=\"lm-contact-faq-question\">\u00bfCu\u00e1nto tiempo suelen tardar las devoluciones, los cambios de talla y los cambios?<\/span>\n          <span class=\"lm-contact-faq-toggle\">\u203a<\/span>\n        <\/summary>\n        <div class=\"lm-contact-faq-body\">\n          Los plazos dependen de su ubicaci\u00f3n y del servicio espec\u00edfico. En la mayor\u00eda de los casos, confirmaremos los plazos previstos una vez que conozcamos su n\u00famero de pedido y el tipo de ajuste que necesita.\n        <\/div>\n      <\/details>\n\n      <details class=\"lm-contact-faq-item\">\n        <summary>\n          <span class=\"lm-contact-faq-question\">\u00bfOfrecen citas virtuales o consultas por videoconferencia?<\/span>\n          <span class=\"lm-contact-faq-toggle\">\u203a<\/span>\n        <\/summary>\n        <div class=\"lm-contact-faq-body\">\n          Si prefiere una consulta m\u00e1s personalizada, indique su zona horaria y las horas que le vienen bien en su mensaje y el equipo de conserjer\u00eda le informar\u00e1 de las posibilidades.\n        <\/div>\n      <\/details>\n    <\/div>\n\n    <!-- Centered help link directly under FAQ box -->\n    <div class=\"lm-contact-faq-help\">\n      <p>\n        \u00bfSigues buscando una respuesta?\n        <a href=\"\/es\/help\/\">Visita nuestro Centro de ayuda<\/a> para obtener gu\u00edas detalladas sobre pedidos, entregas y cuidados posteriores.\n      <\/p>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     SECTION 3B: NEWSLETTER SIGN-UP\n     \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<section class=\"lm-contact-newsletter\">\n  <div class=\"lm-contact-container lm-contact-newsletter-inner\">\n    <div class=\"lm-contact-newsletter-main\">\n      <h2 class=\"lm-contact-newsletter-title\">Mant\u00e9ngase en contacto con Lumi\u00e8re<\/h2>\n      <p class=\"lm-contact-newsletter-subtitle\">\n        S\u00e9 el primero en conocer las nuevas colecciones, inspiraci\u00f3n de estilo y educaci\u00f3n sobre diamantes, cuidadosamente seleccionados, sin spam.\n      <\/p>\n    <\/div>\n\n    <!-- Later you can connect this to your email platform -->\n    <form class=\"lm-contact-newsletter-form\" action=\"#\" method=\"post\" data-trp-original-action=\"#\">\n      <label for=\"lm-news-email\" class=\"lm-contact-newsletter-label\">Direcci\u00f3n de correo electr\u00f3nico<\/label>\n      <div class=\"lm-contact-newsletter-fields\">\n        <input\n          type=\"email\"\n          id=\"lm-news-email\"\n          name=\"email\"\n          placeholder=\"you@example.com\"\n          required\n>\n        <button type=\"submit\" class=\"lm-contact-newsletter-submit\">\n          <span>Suscr\u00edbete<\/span>\n        <\/button>\n      <\/div>\n      <p class=\"lm-contact-newsletter-note\">\n        Puedes darte de baja en cualquier momento. Respetamos tu bandeja de entrada.\n      <\/p>\n    <input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n  <\/div>\n<\/section>\n\n<!-- \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     SECTION 4: TRUST STRIP NEAR FOOTER\n     \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<section class=\"lm-contact-trust-strip\">\n  <div class=\"lm-contact-container\">\n    <div class=\"lm-contact-trust-list\">\n      <div class=\"lm-contact-trust-item\">\n        <span class=\"lm-contact-trust-dot\"><\/span>\n        <span>Diamantes cultivados en laboratorio certificados<\/span>\n      <\/div>\n      <div class=\"lm-contact-trust-item\">\n        <span class=\"lm-contact-trust-dot\"><\/span>\n        <span>Pagos seguros y env\u00edos asegurados<\/span>\n      <\/div>\n      <div class=\"lm-contact-trust-item\">\n        <span class=\"lm-contact-trust-dot\"><\/span>\n        <span>Asesoramiento gratuito sobre cuidados posteriores<\/span>\n      <\/div>\n      <div class=\"lm-contact-trust-item\">\n        <span class=\"lm-contact-trust-dot\"><\/span>\n        <span>Asistencia personalizada dedicada<\/span>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Si necesita ayuda, nuestro equipo de expertos en diamantes est\u00e1 a su disposici\u00f3n para responder a todas sus preguntas, desde asistencia con sus pedidos hasta consejos de estilo e ideas para regalos. No dude en ponerse en contacto con nosotros, estamos aqu\u00ed para ayudarle.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-687","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lumierediamonds.eu\/es\/wp-json\/wp\/v2\/pages\/687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumierediamonds.eu\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lumierediamonds.eu\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lumierediamonds.eu\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lumierediamonds.eu\/es\/wp-json\/wp\/v2\/comments?post=687"}],"version-history":[{"count":91,"href":"https:\/\/lumierediamonds.eu\/es\/wp-json\/wp\/v2\/pages\/687\/revisions"}],"predecessor-version":[{"id":14275,"href":"https:\/\/lumierediamonds.eu\/es\/wp-json\/wp\/v2\/pages\/687\/revisions\/14275"}],"wp:attachment":[{"href":"https:\/\/lumierediamonds.eu\/es\/wp-json\/wp\/v2\/media?parent=687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}