{"id":687,"date":"2024-01-30T19:18:48","date_gmt":"2024-01-30T18:18:48","guid":{"rendered":"http:\/\/lumierediamonds.eu\/?page_id=687"},"modified":"2025-12-08T21:11:57","modified_gmt":"2025-12-08T20:11:57","slug":"contactez-nous","status":"publish","type":"page","link":"https:\/\/lumierediamonds.eu\/fr\/contactez-nous\/","title":{"rendered":"Contactez-nous"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"687\" class=\"elementor elementor-687\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-056d712 e-con-full e-flex e-con e-parent\" data-id=\"056d712\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc639ea elementor-widget elementor-widget-html\" data-id=\"bc639ea\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<section class=\"lm-contact-hero\">\n  <div class=\"lm-contact-container lm-contact-hero-inner\">\n    <div class=\"lm-contact-hero-main\">\n      <div class=\"lm-contact-hero-kicker\">Comment pouvons-nous vous aider ?<\/div>\n      <h1 class=\"lm-contact-hero-title\">Contactez le concierge Lumi\u00e8re<\/h1>\n      <p class=\"lm-contact-hero-subtitle\">\n        Pour obtenir des conseils personnalis\u00e9s sur les bijoux en diamants synth\u00e9tiques, les tailles ou une commande existante, notre \u00e9quipe est l\u00e0 pour vous aider \u00e0 chaque \u00e9tape.\n      <\/p>\n\n      <ul class=\"lm-contact-hero-list\">\n        <li>\n          <span class=\"lm-contact-hero-bullet\"><\/span>\n          <span>Questions concernant un mod\u00e8le, un diamant ou un m\u00e9tal pr\u00e9cieux sp\u00e9cifique.<\/span>\n        <\/li>\n        <li>\n          <span class=\"lm-contact-hero-bullet\"><\/span>\n          <span>Assistance pour le choix de la taille, la gravure et les recommandations d'entretien.<\/span>\n        <\/li>\n        <li>\n          <span class=\"lm-contact-hero-bullet\"><\/span>\n          <span>Aide concernant une commande, une livraison ou un retour existant.<\/span>\n        <\/li>\n      <\/ul>\n    <\/div>\n\n    <aside class=\"lm-contact-hero-visual\">\n      <div class=\"lm-contact-hero-image\">\n        <div class=\"lm-contact-hero-image-inner\">\n          <div class=\"lm-contact-hero-tag\">\n            <span class=\"lm-contact-hero-tag-dot\"><\/span>\n            <span>Service de conciergerie<\/span>\n          <\/div>\n      <div class=\"lm-contact-hero-card-title\">Conseils personnalis\u00e9s sur les diamants<\/div>\n          <p class=\"lm-contact-hero-image-text\">\n            Parlez directement \u00e0 un <strong>Sp\u00e9cialiste des diamants Lumi\u00e8re<\/strong> \u2013 ce n'est pas un centre d'appels. Nous pouvons examiner les articles avec vous, vous expliquer les grades des diamants dans un langage simple et vous aider \u00e0 choisir la bague ou le bracelet qui convient \u00e0 votre occasion.\n          <\/p>\n        <\/div>\n      <\/div>\n    <\/aside>\n  <\/div>\n<\/section>\n\n<div class=\"lm-contact-options-label\">Options de contact<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d742a66 e-con-full lm-contact-row e-flex e-con e-parent\" data-id=\"1d742a66\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1abceb8c e-con-full lm-contact-col e-flex e-con e-child\" data-id=\"1abceb8c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fd2c4d elementor-widget elementor-widget-html\" data-id=\"4fd2c4d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n\/* CHAT-SPECIFIC STYLES \u2014 box styling comes from .lm-support-box *\/\n\n.lm-chat-card-inner {\n  display: flex;\n  align-items: stretch;\n  gap: 32px;\n  width: 100%;\n}\n\n\/* Left: copy & hours *\/\n.lm-chat-card-main {\n  flex: 2;\n  min-width: 0;\n}\n\n.lm-chat-kicker {\n  font-size: 11px;\n  letter-spacing: .18em;\n  text-transform: uppercase;\n  margin-bottom: 8px;\n  color: #6b7280;\n}\n\n.lm-chat-title {\n  font-size: 22px;\n  line-height: 1.3;\n  margin: 0 0 8px;\n}\n\n.lm-chat-subtitle {\n  font-size: 14px;\n  line-height: 1.7;\n  margin: 0 0 18px;\n  color: #4b5563;\n}\n\n.lm-chat-hours-title {\n  font-size: 11px;\n  text-transform: uppercase;\n  letter-spacing: .16em;\n  color: #9ca3af;\n  margin-bottom: 6px;\n}\n\n.lm-chat-hours {\n  list-style: none;\n  padding: 0;\n  margin: 0;\n  font-size: 13px;\n  color: #4b5563;\n}\n\n.lm-chat-hours li {\n  display: flex;\n  justify-content: space-between;\n  gap: 12px;\n  padding: 3px 0;\n}\n\n\/* Right: CTA (with vertical divider) *\/\n.lm-chat-card-cta {\n  flex: 1.2;\n  display: flex;\n  flex-direction: column;\n  justify-content: center;\n  align-items: flex-start;\n  gap: 10px;\n  min-width: 220px;\n  border-left: 1px solid #e5e7eb;\n  padding-left: 24px;\n}\n\n.lm-chat-promise {\n  font-size: 13px;\n  color: #6b7280;\n}\n\n\/* Button *\/\n.lm-chat-btn {\n  display: inline-flex;\n  align-items: center;\n  gap: 10px;\n  padding: 10px 22px;\n  border-radius: 999px;\n  border: none;\n  cursor: pointer;\n  background: #111827;\n  color: #ffffff;\n  font-size: 14px;\n  letter-spacing: 0.04em;\n  text-transform: uppercase;\n  transition: background .18s ease, transform .18s ease, box-shadow .18s ease;\n  box-shadow: 0 12px 30px rgba(15, 23, 42, 0.25);\n}\n\n\/* Protect text\/icon color from global a:hover rules *\/\n.lm-chat-btn,\n.lm-chat-btn span,\n.lm-chat-btn svg {\n  color: #ffffff;\n}\n\n.lm-chat-btn:hover,\n.lm-chat-btn:hover span,\n.lm-chat-btn:hover svg {\n  color: #ffffff;\n}\n\n.lm-chat-btn:hover {\n  background: #020617;\n  transform: translateY(-1px);\n  box-shadow: 0 16px 40px rgba(15, 23, 42, 0.28);\n}\n\n.lm-chat-btn:active {\n  transform: translateY(0);\n  box-shadow: 0 10px 24px rgba(15, 23, 42, 0.22);\n}\n\n.lm-chat-btn-icon {\n  width: 26px;\n  height: 26px;\n  border-radius: 999px;\n  background: #ffffff;\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  color: #111827;\n}\n\n\/* Small note under button *\/\n.lm-chat-note {\n  font-size: 12px;\n  color: #9ca3af;\n}\n\n\/* MOBILE \/ TABLET \u2013 stack content & CTA and move divider to top *\/\n@media (max-width: 1024px) {\n  .lm-chat-card-inner {\n    flex-direction: column;\n    gap: 18px;\n  }\n\n  .lm-chat-card-cta {\n    border-left: none;\n    border-top: 1px solid #e5e7eb;\n    padding-left: 0;\n    padding-top: 14px;\n    align-items: stretch;\n  }\n\n  .lm-chat-btn {\n    width: 100%;\n    justify-content: center;\n  }\n\n  .lm-chat-hours li {\n    flex-direction: column;\n    align-items: flex-start;\n  }\n}\n\n\/* Optional: AI Engine floating window styling (unchanged) *\/\n.mwai-chatbot.mwai-window {\n  border-radius: 20px !important;\n  box-shadow: 0 18px 50px rgba(15, 23, 42, 0.25) !important;\n  font-family: inherit;\n}\n\n.mwai-chatbot .mwai-header {\n  background: #ffffff !important;\n  border-bottom: 1px solid #e5e7eb;\n}\n\n.mwai-chatbot .mwai-body {\n  background: #f8f8f8 !important;\n}\n\n.mwai-chatbot .mwai-reply.mwai-ai .mwai-text {\n  background: #ffffff !important;\n  border-radius: 16px;\n}\n\n.mwai-chatbot .mwai-input {\n  border-top: 1px solid #e5e7eb;\n}\n\n.mwai-chatbot .mwai-input textarea {\n  border-radius: 999px;\n}\n\n.mwai-chatbot .mwai-input-submit {\n  border-radius: 999px;\n  padding-inline: 18px;\n  background: #111827;\n  color: #ffffff;\n}\n<\/style>\n\n<!-- ID here so AI Engine can hook onto it, like on your other site -->\n<div class=\"lm-support-box lm-chat-card\" id=\"widget_button\">\n  <div class=\"lm-chat-card-inner\">\n    <div class=\"lm-chat-card-main\">\n      <div class=\"lm-chat-kicker\">Assistance en direct<\/div>\n      <h3 class=\"lm-chat-title\">Discutez avec un concierge Lumi\u00e8re<\/h3>\n      <p class=\"lm-chat-subtitle\">\n        Pour obtenir des conseils personnalis\u00e9s sur les bijoux en diamants, les tailles ou une commande existante, notre \u00e9quipe est \u00e0 votre disposition pour vous aider en temps r\u00e9el.\n      <\/p>\n\n      <div class=\"lm-chat-hours-wrapper\">\n        <div class=\"lm-chat-hours-title\">Heures d'ouverture du chat (CET)<\/div>\n        <ul class=\"lm-chat-hours\">\n          <li><span>Du lundi au vendredi<\/span><span>9 h \u2013 20 h<\/span><\/li>\n          <li><span>samedi<\/span><span>9 h \u2013 19 h<\/span><\/li>\n          <li><span>dimanche<\/span><span>10 h 00 \u2013 18 h 30<\/span><\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n\n    <div class=\"lm-chat-card-cta\">\n      <div class=\"lm-chat-promise\">Parlez \u00e0 un expert en diamants en quelques instants.<\/div>\n\n      <a href=\"#\" class=\"lm-chat-btn\">\n        <span class=\"lm-chat-btn-icon\">\n          <svg width=\"14\" height=\"14\" viewbox=\"0 0 24 24\" aria-hidden=\"true\">\n            <path\n              d=\"M6 18l-3 3v-4.5A4.5 4.5 0 017.5 12H18a4 4 0 004-4V6a4 4 0 00-4-4H6a4 4 0 00-4 4v2a4 4 0 004 4h1\"\n              fill=\"none\"\n              stroke=\"currentColor\"\n              stroke-width=\"1.6\"\n              stroke-linecap=\"round\"\n              stroke-linejoin=\"round\"\n            ><\/path>\n          <\/svg>\n        <\/span>\n        <span>Commencer le chat<\/span>\n      <\/a>\n\n      <p class=\"lm-chat-note\">Temps de r\u00e9ponse moyen : moins d'une minute pendant les heures d'ouverture.<\/p>\n    <\/div>\n  <\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d3bd3c7 e-con-full lm-contact-col e-flex e-con e-child\" data-id=\"3d3bd3c7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79cbf7b elementor-widget elementor-widget-html\" data-id=\"79cbf7b\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\n\/* Shared base for all support cards (Chat \/ Call \/ Email) *\/\n.lm-support-box {\n  width: 100%;\n  height: 100%;\n  padding: 24px;\n  border-radius: 24px;\n  background: #f8f8f8;\n  border: 1px solid #e5e7eb;\n  box-shadow: 0 18px 50px rgba(15, 23, 42, 0.06);\n  font-family: inherit;\n  color: #0f172a;\n  display: flex;\n  align-items: stretch;\n  gap: 32px;\n}\n\n\/* Left column *\/\n.lm-support-main {\n  flex: 1;\n  min-width: 0;\n}\n\n.lm-support-header {\n  display: flex;\n  align-items: center;\n  gap: 14px;\n  margin-bottom: 10px;\n}\n\n.lm-support-icon {\n  width: 40px;\n  height: 40px;\n  border-radius: 999px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n\n.lm-support-icon--phone {\n  background: #111827;\n  color: #ffffff;\n}\n\n.lm-support-icon--email {\n  background: #e5e7eb;\n  color: #111827;\n}\n\n.lm-support-kicker {\n  font-size: 11px;\n  letter-spacing: .18em;\n  text-transform: uppercase;\n  margin-bottom: 3px;\n  color: #6b7280;\n}\n\n.lm-support-title {\n  font-size: 20px;\n  line-height: 1.3;\n  margin: 0;\n}\n\n.lm-support-text {\n  font-size: 14px;\n  line-height: 1.7;\n  margin: 0 0 10px;\n  color: #4b5563;\n}\n\n\/* Hours (phone only) *\/\n.lm-support-hours-title {\n  font-size: 11px;\n  text-transform: uppercase;\n  letter-spacing: .16em;\n  color: #9ca3af;\n  margin-bottom: 4px;\n}\n\n.lm-support-hours {\n  list-style: none;\n  padding: 0;\n  margin: 0;\n  font-size: 13px;\n  color: #4b5563;\n}\n\n.lm-support-hours li {\n  display: flex;\n  justify-content: space-between;\n  gap: 12px;\n  padding: 2px 0;\n}\n\n\/* Right column (CTA) with vertical divider *\/\n.lm-support-cta {\n  flex: 0 0 210px;\n  display: flex;\n  flex-direction: column;\n  justify-content: center;\n  align-items: flex-start;\n  gap: 8px;\n  border-left: 1px solid #e5e7eb;\n  padding-left: 24px;\n}\n\n.lm-support-btn {\n  display: inline-flex;\n  align-items: center;\n  justify-content: center;\n  gap: 8px;\n  padding: 9px 20px;\n  border-radius: 999px;\n  border: none;\n  background: #111827;\n  color: #ffffff;\n  font-size: 13px;\n  letter-spacing: .14em;\n  text-transform: uppercase;\n  text-decoration: none;\n  white-space: nowrap;\n  transition: background .18s ease, transform .18s ease, box-shadow .18s ease;\n  box-shadow: 0 12px 30px rgba(15, 23, 42, 0.25);\n}\n\n.lm-support-btn:hover {\n  background: #020617;\n  transform: translateY(-1px);\n  box-shadow: 0 16px 40px rgba(15, 23, 42, 0.28);\n}\n\n.lm-support-btn:active {\n  transform: translateY(0);\n  box-shadow: 0 10px 24px rgba(15, 23, 42, 0.22);\n}\n\n.lm-support-note {\n  font-size: 12px;\n  color: #9ca3af;\n}\n\n\/* Responsive: stack columns & move divider to top *\/\n@media (max-width: 1024px) {\n  .lm-support-box {\n    flex-direction: column;\n    gap: 18px;\n  }\n\n  .lm-support-cta {\n    flex-basis: auto;\n    width: 100%;\n    border-left: none;\n    border-top: 1px solid #e5e7eb;\n    padding-left: 0;\n    padding-top: 14px;\n  }\n\n  .lm-support-btn {\n    width: 100%;\n  }\n\n  .lm-support-hours li {\n    flex-direction: column;\n    align-items: flex-start;\n  }\n}\n\n@media (max-width: 767px) {\n  .lm-support-box {\n    padding: 18px 16px;\n  }\n}\n<\/style>\n\n<div class=\"lm-support-box lm-support-box--phone\">\n  <div class=\"lm-support-main\">\n    <div class=\"lm-support-header\">\n      <div class=\"lm-support-icon lm-support-icon--phone\" aria-hidden=\"true\">\n        <!-- Phone icon -->\n        <svg width=\"20\" height=\"20\" viewbox=\"0 0 512 512\">\n          <path d=\"M493.4 24.6l-104-24c-11.3-2.6-22.9 3.3-27.5 13.9l-48 112c-4.2 9.8-1.4 21.3 6.9 28l60.6 49.6c-36 76.7-98.9 140.5-177.2 177.2l-49.6-60.6c-6.8-8.3-18.2-11.1-28-6.9l-112 48C3.9 366.5-2 378.1.6 389.4l24 104C27.1 504.2 36.7 512 48 512c256.1 0 464-207.5 464-464 0-11.2-7.7-20.9-18.6-23.4z\"\n                fill=\"currentColor\" \/>\n        <\/svg>\n      <\/div>\n      <div>\n        <div class=\"lm-support-kicker\">T\u00e9l\u00e9phone<\/div>\n        <h3 class=\"lm-support-title\">Appelez-nous<\/h3>\n      <\/div>\n    <\/div>\n\n    <p class=\"lm-support-text\">\n      Pour acheter une cr\u00e9ation Lumi\u00e8re par t\u00e9l\u00e9phone, obtenir des conseils personnalis\u00e9s sur les bijoux ou de l'aide pour votre commande.\n    <\/p>\n\n    <div class=\"lm-support-hours-block\">\n      <div class=\"lm-support-hours-title\">Heures d'ouverture t\u00e9l\u00e9phonique (CET)<\/div>\n      <ul class=\"lm-support-hours\">\n        <li><span>Du lundi au vendredi<\/span><span>9 h \u2013 20 h<\/span><\/li>\n        <li><span>samedi<\/span><span>9 h \u2013 19 h<\/span><\/li>\n        <li><span>dimanche<\/span><span>10 h 00 \u2013 18 h 30<\/span><\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"lm-support-cta\">\n    <a class=\"lm-support-btn\" href=\"tel:+3680021214\">\n      <span>Appelez le +36 800 21 214<\/span>\n    <\/a>\n    <p class=\"lm-support-note\">\n      Notre \u00e9quipe parle anglais et d'autres langues europ\u00e9ennes principales.\n    <\/p>\n  <\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b8d5f57 e-con-full lm-contact-col e-flex e-con e-child\" data-id=\"3b8d5f57\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63a8dcc elementor-widget elementor-widget-html\" data-id=\"63a8dcc\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"lm-support-box lm-support-box--email\">\n  <div class=\"lm-support-main\">\n    <div class=\"lm-support-header\">\n      <div class=\"lm-support-icon lm-support-icon--email\" aria-hidden=\"true\">\n        <!-- Envelope icon -->\n        <svg width=\"22\" height=\"16\" viewbox=\"0 0 22 15\">\n          <path d=\"M0 0v15h22V0H0Zm11.069 8.879L1.89 1.009h18.253l-9.075 7.87ZM.997 13.957V1.581l9.728 8.34c.034.034.069.034.069.034.034 0 .034.034.069.034.068.033.137.033.206.033.068 0 .137 0 .206-.033.034 0 .034-.034.069-.034.034 0 .069-.033.069-.033l9.59-8.308v12.377H.997v-.034Z\"\n                fill=\"currentColor\" fill-rule=\"nonzero\" \/>\n        <\/svg>\n      <\/div>\n      <div>\n        <div class=\"lm-support-kicker\">Courriel<\/div>\n        <h3 class=\"lm-support-title\">Envoyez-nous un e-mail<\/h3>\n      <\/div>\n    <\/div>\n\n    <p class=\"lm-support-text\">\n      Un ambassadeur Lumi\u00e8re r\u00e9pondra \u00e0 votre message dans un d\u00e9lai d'un jour ouvrable avec des conseils personnalis\u00e9s.\n    <\/p>\n  <\/div>\n\n  <div class=\"lm-support-cta\">\n    <a class=\"lm-support-btn\" href=\"mailto:contact@lumierediamonds.eu\">\n      <span>Envoyer un e-mail<\/span>\n    <\/a>\n    <p class=\"lm-support-note\">\n      Indiquez votre m\u00e9tal pr\u00e9f\u00e9r\u00e9, la forme du diamant et votre budget pour obtenir une assistance plus rapide.\n    <\/p>\n  <\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c857d0 e-con-full e-flex e-con e-parent\" data-id=\"9c857d0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9bb8d8 elementor-widget elementor-widget-html\" data-id=\"c9bb8d8\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<!-- \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     SECTION 2: EMAIL CONTACT FORM (BELOW cards)\n     \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<section class=\"lm-contact-form-section\">\n  <div class=\"lm-contact-container lm-contact-form-inner\">\n    <div class=\"lm-contact-form-main\">\n      <h2 class=\"lm-contact-form-title\">Vous pr\u00e9f\u00e9rez nous \u00e9crire ?<\/h2>\n      <p class=\"lm-contact-form-subtitle\">\n        Envoyez-nous un message et un membre de l'\u00e9quipe Lumi\u00e8re Concierge vous r\u00e9pondra dans un d\u00e9lai d'un jour ouvrable.\n      <\/p>\n\n      <div class=\"lm-contact-form-card\">\n        <!-- You can connect this <form> to Elementor \/ WPForms \/ Contact Form 7 later -->\n        <form action=\"#\" method=\"post\" data-trp-original-action=\"#\">\n          <div class=\"lm-contact-form-grid\">\n            <div class=\"lm-contact-form-field\">\n              <label for=\"lm-name\">Nom<\/label>\n              <input type=\"text\" id=\"lm-name\" name=\"name\" placeholder=\"Votre nom complet\">\n            <\/div>\n            <div class=\"lm-contact-form-field\">\n              <label for=\"lm-email\">Courriel<\/label>\n              <input type=\"email\" id=\"lm-email\" name=\"email\" placeholder=\"you@example.com\">\n            <\/div>\n            <div class=\"lm-contact-form-field\">\n              <label for=\"lm-order\">Num\u00e9ro de commande (facultatif)<\/label>\n              <input type=\"text\" id=\"lm-order\" name=\"order_number\" placeholder=\"Si votre demande concerne une commande\">\n            <\/div>\n            <div class=\"lm-contact-form-field\">\n              <label for=\"lm-topic\">Objet<\/label>\n              <select id=\"lm-topic\" name=\"topic\">\n                <option value=\"\">S\u00e9lectionnez un sujet<\/option>\n                <option value=\"product\">Question sur un produit<\/option>\n                <option value=\"diamond\">Aide pour choisir un diamant<\/option>\n                <option value=\"order\">Statut de la commande ou livraison<\/option>\n                <option value=\"returns\">Retours, changements de taille ou \u00e9changes<\/option>\n                <option value=\"other\">Autre chose<\/option>\n              <\/select>\n            <\/div>\n          <\/div>\n\n          <div class=\"lm-contact-form-field\">\n            <label for=\"lm-message\">Message<\/label>\n            <textarea id=\"lm-message\" name=\"message\" placeholder=\"Dites-nous comment nous pouvons vous aider.\"><\/textarea>\n          <\/div>\n\n          <div class=\"lm-contact-form-footer\">\n            <button type=\"submit\" class=\"lm-contact-form-submit\">\n              <span>Envoyer un message<\/span>\n            <\/button>\n            <p class=\"lm-contact-form-note\">\n              Nous r\u00e9pondons g\u00e9n\u00e9ralement dans un d\u00e9lai d'un jour ouvrable.\n            <\/p>\n          <\/div>\n        <input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n      <\/div>\n    <\/div>\n\n    <aside class=\"lm-contact-form-aside\">\n      <div class=\"lm-contact-aside-card\">\n        <div class=\"lm-contact-aside-title\">Ce qu'il faut inclure<\/div>\n        <p class=\"lm-contact-aside-text\">\n          Afin de nous aider \u00e0 vous aider le plus rapidement possible, il serait utile que vous puissiez inclure :\n        <\/p>\n        <ul class=\"lm-contact-aside-list\">\n          <li>\n            <span class=\"lm-contact-aside-dot\"><\/span>\n            <span>Liens ou noms des pi\u00e8ces que vous envisagez d'acheter.<\/span>\n          <\/li>\n          <li>\n            <span class=\"lm-contact-aside-dot\"><\/span>\n            <span>Votre taille de bague (si vous la connaissez) et la couleur d'or que vous pr\u00e9f\u00e9rez.<\/span>\n          <\/li>\n          <li>\n            <span class=\"lm-contact-aside-dot\"><\/span>\n            <span>Pour les commandes : votre num\u00e9ro de commande et votre nom complet.<\/span>\n          <\/li>\n        <\/ul>\n      <\/div>\n    <\/aside>\n  <\/div>\n<\/section>\n\n<!-- \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     SECTION 3: MINI FAQ\n     \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<section class=\"lm-contact-faq-section\">\n  <div class=\"lm-contact-container\">\n    <header class=\"lm-contact-faq-header\">\n      <div class=\"lm-contact-faq-kicker\">Avant de nous contacter<\/div>\n      <h2 class=\"lm-contact-faq-title\">Questions fr\u00e9quentes<\/h2>\n    <\/header>\n\n    <div class=\"lm-contact-faq-list\">\n      <details class=\"lm-contact-faq-item\" open>\n        <summary>\n          <span class=\"lm-contact-faq-question\">Pouvez-vous m'aider \u00e0 choisir un diamant si je ne sais pas encore exactement ce que je veux ?<\/span>\n          <span class=\"lm-contact-faq-toggle\">\u203a<\/span>\n        <\/summary>\n        <div class=\"lm-contact-faq-body\">\n          Oui. Indiquez-nous votre budget, la couleur de m\u00e9tal que vous pr\u00e9f\u00e9rez et si le bijou est destin\u00e9 \u00e0 \u00eatre port\u00e9 au quotidien ou pour une occasion sp\u00e9ciale. Notre concierge pourra vous sugg\u00e9rer des mod\u00e8les Lumi\u00e8re et des qualit\u00e9s de diamants sp\u00e9cifiques qui allient beaut\u00e9, durabilit\u00e9 et valeur.\n        <\/div>\n      <\/details>\n\n      <details class=\"lm-contact-faq-item\">\n        <summary>\n          <span class=\"lm-contact-faq-question\">De quelles informations avez-vous besoin pour r\u00e9pondre \u00e0 une question concernant la taille d'une bague ?<\/span>\n          <span class=\"lm-contact-faq-toggle\">\u203a<\/span>\n        <\/summary>\n        <div class=\"lm-contact-faq-body\">\n          Si vous connaissez votre taille de bague (UE, Royaume-Uni ou \u00c9tats-Unis), indiquez-la dans votre message. Si ce n'est pas le cas, nous pouvons vous guider \u00e0 l'aide de notre guide des tailles ou vous aider \u00e0 convertir la taille d'une bague que vous poss\u00e9dez d\u00e9j\u00e0. Pr\u00e9cisez si la bague est destin\u00e9e \u00e0 \u00eatre port\u00e9e au quotidien ou \u00e0 \u00eatre associ\u00e9e \u00e0 d'autres bagues.\n        <\/div>\n      <\/details>\n\n      <details class=\"lm-contact-faq-item\">\n        <summary>\n          <span class=\"lm-contact-faq-question\">Combien de temps prennent g\u00e9n\u00e9ralement les retours, les changements de taille et les \u00e9changes ?<\/span>\n          <span class=\"lm-contact-faq-toggle\">\u203a<\/span>\n        <\/summary>\n        <div class=\"lm-contact-faq-body\">\n          Les d\u00e9lais d\u00e9pendent de votre emplacement et du service sp\u00e9cifique. Dans la plupart des cas, nous confirmerons les d\u00e9lais pr\u00e9vus une fois que nous conna\u00eetrons votre num\u00e9ro de commande et le type d'ajustement dont vous avez besoin.\n        <\/div>\n      <\/details>\n\n      <details class=\"lm-contact-faq-item\">\n        <summary>\n          <span class=\"lm-contact-faq-question\">Proposez-vous des rendez-vous virtuels ou des consultations vid\u00e9o ?<\/span>\n          <span class=\"lm-contact-faq-toggle\">\u203a<\/span>\n        <\/summary>\n        <div class=\"lm-contact-faq-body\">\n          Si vous pr\u00e9f\u00e9rez une consultation plus personnalis\u00e9e, indiquez votre fuseau horaire et vos horaires pr\u00e9f\u00e9r\u00e9s dans votre message et l'\u00e9quipe Concierge vous informera des possibilit\u00e9s.\n        <\/div>\n      <\/details>\n    <\/div>\n\n    <!-- Centered help link directly under FAQ box -->\n    <div class=\"lm-contact-faq-help\">\n      <p>\n        Vous cherchez toujours une r\u00e9ponse ?\n        <a href=\"\/fr\/help\/\">Visitez notre Centre d'aide<\/a> pour obtenir des guides d\u00e9taill\u00e9s sur les commandes, la livraison et le service apr\u00e8s-vente.\n      <\/p>\n    <\/div>\n  <\/div>\n<\/section>\n\n<!-- \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     SECTION 3B: NEWSLETTER SIGN-UP\n     \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<section class=\"lm-contact-newsletter\">\n  <div class=\"lm-contact-container lm-contact-newsletter-inner\">\n    <div class=\"lm-contact-newsletter-main\">\n      <h2 class=\"lm-contact-newsletter-title\">Restez en contact avec Lumi\u00e8re<\/h2>\n      <p class=\"lm-contact-newsletter-subtitle\">\n        Soyez les premiers inform\u00e9s des nouvelles collections, des inspirations stylistiques et des informations sur les diamants \u2014 soigneusement s\u00e9lectionn\u00e9es, sans spam.\n      <\/p>\n    <\/div>\n\n    <!-- Later you can connect this to your email platform -->\n    <form class=\"lm-contact-newsletter-form\" action=\"#\" method=\"post\" data-trp-original-action=\"#\">\n      <label for=\"lm-news-email\" class=\"lm-contact-newsletter-label\">Adresse \u00e9lectronique<\/label>\n      <div class=\"lm-contact-newsletter-fields\">\n        <input\n          type=\"email\"\n          id=\"lm-news-email\"\n          name=\"email\"\n          placeholder=\"you@example.com\"\n          required\n>\n        <button type=\"submit\" class=\"lm-contact-newsletter-submit\">\n          <span>S'abonner<\/span>\n        <\/button>\n      <\/div>\n      <p class=\"lm-contact-newsletter-note\">\n        Vous pouvez vous d\u00e9sabonner \u00e0 tout moment. Nous respectons votre bo\u00eete mail.\n      <\/p>\n    <input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n  <\/div>\n<\/section>\n\n<!-- \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\n     SECTION 4: TRUST STRIP NEAR FOOTER\n     \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<section class=\"lm-contact-trust-strip\">\n  <div class=\"lm-contact-container\">\n    <div class=\"lm-contact-trust-list\">\n      <div class=\"lm-contact-trust-item\">\n        <span class=\"lm-contact-trust-dot\"><\/span>\n        <span>Diamants certifi\u00e9s cr\u00e9\u00e9s en laboratoire<\/span>\n      <\/div>\n      <div class=\"lm-contact-trust-item\">\n        <span class=\"lm-contact-trust-dot\"><\/span>\n        <span>Paiements s\u00e9curis\u00e9s et exp\u00e9dition assur\u00e9e<\/span>\n      <\/div>\n      <div class=\"lm-contact-trust-item\">\n        <span class=\"lm-contact-trust-dot\"><\/span>\n        <span>Conseils gratuits pour les soins apr\u00e8s-vente<\/span>\n      <\/div>\n      <div class=\"lm-contact-trust-item\">\n        <span class=\"lm-contact-trust-dot\"><\/span>\n        <span>Assistance concierge d\u00e9di\u00e9e<\/span>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Si vous avez besoin d'aide, notre \u00e9quipe d'experts en diamants est \u00e0 votre disposition pour r\u00e9pondre \u00e0 toutes vos questions, qu'il s'agisse d'une assistance pour vos commandes, de conseils en mati\u00e8re de style ou d'id\u00e9es cadeaux. N'h\u00e9sitez pas \u00e0 nous contacter, nous sommes l\u00e0 pour vous.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-687","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lumierediamonds.eu\/fr\/wp-json\/wp\/v2\/pages\/687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumierediamonds.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lumierediamonds.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lumierediamonds.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lumierediamonds.eu\/fr\/wp-json\/wp\/v2\/comments?post=687"}],"version-history":[{"count":91,"href":"https:\/\/lumierediamonds.eu\/fr\/wp-json\/wp\/v2\/pages\/687\/revisions"}],"predecessor-version":[{"id":14275,"href":"https:\/\/lumierediamonds.eu\/fr\/wp-json\/wp\/v2\/pages\/687\/revisions\/14275"}],"wp:attachment":[{"href":"https:\/\/lumierediamonds.eu\/fr\/wp-json\/wp\/v2\/media?parent=687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}