Contact us
If you need any support, our team of diamond experts is available to answer all your questions from assistance with your orders to style advice and gift ideas. Do not hesitate to contact us, we are here for you.
Chat with us
To purchase a Lumière creation via chat, for personal advice on jewellery & watches or assistance with your order:
Monday – Friday: 9h – 20h
Saturday: 9h – 19h
Sunday: 10h – 18h30
Call us
To purchase a Lumière creation by phone, for personal advice on jewellery & watches or assistance with your order:
Monday – Friday: 9h – 20h
Saturday: 9h – 19h
Sunday: 10h – 18h30
Frequently Asked Questions
Do you have a question about your order, our services or our return policy? You may find the answer here.